Below are the machine settings necessary to successfully view the video. We will check your machine for these settings and let you know if you need to change something.

  • Click Test to check your computer for these settings.
  • You will be guided through any necessary changes to your computer.

Computer Setting Requirements:

Your Computer Settings:

All pop-up blockers must be disabled.
You may have more than one pop-up blocker installed (i.e., e-mail accounts, internet browsers or downloaded virus protection). You will need to disable all pop-up blockers.
  To be determined 
You must set your screen resolution to at least 1024x768.   To be determined 
Flash Player 7.0 or above must be installed.   To be determined 

For technical assistance please call our toll free voice mailbox at 1-800-551-7083. You will be asked to leave your name, phone number and the best time for us to get back to you during business hours (8:30 a.m. to 5:00 p.m. Mon-Fri Eastern Standard Time). We will return your call as soon as possible.

To bypass the system check, click here. Please note that in doing so the movie may not function properly.